I’ve recently been working on a project that had a user upload a video, and then that video was sent to our transcoding service, Flixcloud. After transcoding took place, Flixcloud claimed they would upload the video wherever we needed, so I had it sent to our FMS hosting provider, Influxis. Problem: the jobs were completing successfully, but my video files were not uploading to Influxis as promised. oh dear. After much back and forth between both companies, here is what we learned:
Flixcloud ONLY sends via FTP in passive mode. Influxis ONLY receives via FTP in active mode. An impasse.
Luckily, it was suggested trying SFTP. Behold! It Worked! So the next time you are using this duo for your transcoding and FMS needs, just remember to use SFTP.
Tags: flixcloud, ftp, influxis, sftp, transcoding